Privacy Policy

At HalloweenGlow™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, or make a purchase from us.
By using our Site, you consent to the practices described in this policy.


1. Information We Collect

We collect information that you provide directly to us and data about your interaction with our Site.

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, phone number, and shipping/billing address.
  • Payment Information: All payment transactions are processed by secure, third-party payment processors (e.g., PayPal, Stripe). We do not store your full credit or debit card details on our servers.
  • Order Information: We collect details about the products you purchase and your order history.
  • Technical & Usage Data: We automatically collect certain information when you visit our Site, including your IP address, browser type, device information, and pages you view. We collect this data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders.
  • To communicate with you about your orders, account, and respond to your inquiries.
  • To personalize and improve your shopping experience on our Site.
  • To send you marketing and promotional communications (only if you have explicitly opted-in to receive them). You can opt-out at any time.
  • To prevent fraud and enhance the security of our Site.
  • To comply with legal obligations and enforce our terms and conditions.

3. Cookies and Tracking Technologies

Our Site uses cookies—small text files stored on your device—to remember your preferences, analyze Site traffic, and improve our functionality.
You can control cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Site.


4. How We Share Your Information

We value your trust. We do not and will not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, and serving you, such as:

  • Payment processors
  • Shipping and delivery partners
  • Email marketing platforms (if you are subscribed)
  • Analytics providers

These third parties are contractually obligated to keep your information confidential and use it only for the services we have requested. We may also disclose information if required by law or to protect our rights, property, or safety.


5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.


6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct any inaccurate personal data.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Data Portability: You can request a transfer of your data to another service.

To exercise any of these rights, please contact us at [email protected].


7. International Data Transfers

If you are accessing our Site from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the UK, where our servers are located. By using our Site, you consent to this transfer.


8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
HalloweenGlow™


Address: Palmer House, 11 Virgil Street,
Manchester, M15 4ED, United Kingdom
Phone: +44 07443 841089
Email: [email protected]